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Legiano Responsible Gambling

Gambling is entertainment. Legiano operates under a Curaçao licence (OGL/2023/158/0074) held by Liernin Enterprises Ltd, and we treat responsible play as part of how we run the site, not an afterthought. This page sets out the tools available to you, the external organisations that can help, and how to reach us directly.

Our commitment

Legiano is licensed by the Curaçao Gaming Control Board under licence number OGL/2023/158/0074. Our terms restrict access to players in the United Kingdom, and accordingly GAMSTOP integration does not apply to this site. If you have concerns about your play, the tools and contacts below are available to you at any time.

Tools available

Several account-level controls are available on request. To activate any of the following, contact our support team by email and we will apply the change to your account.

  • Deposit limits: daily, weekly, or monthly caps on how much you can add to your account
  • Loss limits: a ceiling on net losses over a defined period
  • Session time limits: a maximum duration per playing session
  • Reality checks: periodic on-screen reminders of time spent playing
  • Cool-off periods: a short break from the account, typically ranging from 24 hours to several weeks
  • Self-exclusion: a longer suspension of your account, available for defined periods or indefinitely

Because self-exclusion and limit changes are not currently available as self-service options in your account dashboard, email is the fastest route. We process these requests as a priority. Account closure is also handled by contacting support directly, and your account must have a zero balance and no pending withdrawals before closure is finalised.

Signs to watch for

Some patterns can indicate that gambling has shifted from entertainment to something harder to manage.

  • Chasing losses by placing further bets to recover money already lost
  • Spending more time or money gambling than you originally planned
  • Gambling affecting time with family, friends, or work
  • Borrowing money or selling possessions to fund gambling
  • Feeling irritable or restless when not gambling
  • Concealing how much time or money you spend on gambling

If any of these feel familiar, the organisations below offer free, confidential support.

Where to get help

These organisations provide free support, whether you want to talk through a concern or need structured help.

All four operate independently of Legiano. Their services are confidential and available around the clock.

Contact us

To request a deposit limit, cool-off period, self-exclusion, or account closure, email us at [email protected] and our team will action your request. For formal complaints, write to [email protected] and we will provide an outcome within 10 days. Live chat is also available 24 hours a day, seven days a week, directly from any page on the site.